Service Scope

Review.
Prioritise.
Remediate.

A specialist service for ecommerce teams that need to understand where accessibility barriers sit across the customer journey — and fix them. Designed for Shopify and modern storefronts.

Three Pillars

Every engagement
is built on the same
foundation.

Whether you need a quick review or ongoing support, the work always moves through audit, prioritisation, and execution.

01Audit

Storefront Review

Deep manual review of every customer-facing surface — homepage, collections, PDP, cart, search, account flows, and third-party app layers.

02Strategy

Issue Prioritisation

Problems ranked by customer impact, revenue risk, and implementation effort. You get a fix order your team can actually act on — not a flat list.

03Execution

Code Remediation

Hands-on fixes inside your theme, custom components, and app integrations. Or detailed handoff documentation for your in-house engineers.

What's Included

Concrete
deliverables.
Not vague promises.

Every project is shaped to the store, but these are the consistent pieces every engagement delivers.

01Review

Manual review of key journeys and interface patterns

02Review

Issue register with severity, rationale, and suggested fix route

03Strategy

Priority breakdown by checkout risk, friction, and effort

04Fix

Theme and component remediation for Shopify and similar platforms

05Fix

Implementation guidance for in-house engineering teams

06QA

Retesting and handoff notes after fixes are shipped

Coverage Areas

Every surface your
customers interact with.

We don't sample a few pages. We review every interaction pattern that affects buying behavior — from first click to order confirmation.

Navigation & Headers

Mega-nav, keyboard access, mobile drawers, skip links

Search & Filtering

Overlays, faceted search, sort, live result announcements

Product Pages

Galleries, variant pickers, add-to-cart, price updates

Cart & Checkout

Drawers, forms, discount flows, error handling

Apps & Widgets

Popups, reviews, loyalty, subscriptions, consent UI

Content & Structure

Headings, focus order, announcements, reading flow

Engagement Shapes

Start narrow.
Expand only when
there's a reason.

Every engagement is scoped to what you actually need. No vague retainers. No package upsells. Just the right level of support for your situation.

Fast decision support

Focused Review

For teams that need a clear technical view of current issues, the main blockers, and where to start. Ideal when you need answers before committing to remediation.

Best for: Initial assessment, executive briefing, vendor evaluation

Most common starting point

Review + Fix Sprint

Issues identified and a defined group of high-priority fixes implemented — without starting a broad redesign project. The fastest path from discovery to shipped fixes.

Best for: EAA compliance push, pre-launch readiness, quick wins

For active roadmaps

Ongoing Support

Continuous review, issue triage, and engineering support around releases, campaigns, and app changes. Accessibility stays current as your store evolves.

Best for: Growing teams, frequent releases, complex storefronts

Ready to Scope?

Send your store URL.
We'll point you to the
right starting point.

Not sure if you need a review, a sprint, or ongoing support? The inquiry flow is designed to sort that quickly based on your actual situation.